Last updated: May 8, 2026

Overview

West Hills Chiropractic Pain Center (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and your rights regarding that information. This policy applies to westhillspaincenter.com only — protected health information (PHI) collected during clinical care is governed by our separate HIPAA Notice of Privacy Practices, provided in our office.

Information We Collect

Information you provide: When you submit a contact form, request an appointment, or call us, we receive the information you choose to share — typically your name, phone number, email address, and a brief description of your reason for contacting us.

Automatically collected information: Like most websites, our site automatically collects standard technical data including IP address, browser type, device type, pages visited, and referral source. We use this to improve our website and understand how visitors use it.

Cookies and tracking: We use cookies and similar technologies for website functionality and analytics. We use Google Analytics to understand traffic patterns. You can disable cookies in your browser; doing so may limit some site functionality.

How We Use Information

• To respond to your inquiries and schedule appointments
• To send appointment confirmations and reminders
• To improve our website and patient experience
• To comply with legal obligations

We do not sell your information to third parties. We do not share your information for marketing purposes outside our practice.

Health Information (PHI)

Information you share that constitutes Protected Health Information (PHI) under HIPAA — such as descriptions of medical conditions, symptoms, or treatment history — is treated according to our HIPAA Notice of Privacy Practices. We do not use this website to transmit, receive, or store PHI for clinical purposes. Please do not include detailed health information in website forms or unsecured email; call our office directly to discuss your care.

Third-Party Services

Our website uses the following third-party services that may process visitor data: Google Analytics (traffic analytics), Google Maps (location embedding), our patient scheduling portal (ChiroTouch), and standard website hosting infrastructure. Each of these services has its own privacy policy.

Your Rights

You may request information about data we hold about you, ask us to correct inaccurate information, or request deletion of your data, by contacting our office. California residents have additional rights under the California Consumer Privacy Act (CCPA); EU/UK residents have rights under GDPR. Contact us if you wish to exercise these rights.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect information from children under 13 through this website.

Changes to This Policy

We may update this Privacy Policy occasionally. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

Contact

Questions about this Privacy Policy? Contact us:

West Hills Chiropractic Pain Center
400 W Jericho Turnpike
Huntington, NY 11743
Phone: (631) 659-2980
Email: info@westhillspaincenter.com